Política de privacidad

This website is operated by Skinklean LLC, doing business as Skinklean with address: 8 The Green, Suite B, Dover, DE, 19901, United States. Skinklean operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Skinklean is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy outlines how Skinklean (“the Website,” “we,” “us,” or “our”) collects, uses, and shares personal data when you visit skinklean.com (“the Website”), use our services, make purchases, or otherwise interact with us regarding the Website (collectively, the “Services”). In this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether as a customer, a website visitor, or another individual whose information we collect under this Privacy Policy. 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including card numbers, payment information, and transaction details.

  • Account information including username, password, preferences and settings.

  • Transaction information including items viewed, purchased, returned, or cancelled.

  • Communications with us including customer support interactions.

  • Device and usage information including IP address, browser, and interaction data.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you

  • Automatically through the Services

  • From service providers and partners

How We Use Your Personal Information

We may use personal information to:

  • Provide, tailor, and improve the Services

  • Perform transactions and manage your account

  • Send marketing and promotional communications

  • Detect and prevent fraud and ensure security

  • Comply with legal obligations

  • Provide customer support and communications

How We Disclose Personal Information

We may disclose your information to:

  • Shopify and service providers

  • Business and marketing partners

  • Affiliates and corporate group entities

  • Legal authorities when required

  • In connection with business transactions

Relationship with Shopify

Our Services are hosted by Shopify. They collect and process data for us and for their own purposes. To learn more, visit the Shopify Consumer Privacy Policy and their Privacy Portal.

Third Party Websites and Links

We are not responsible for third-party privacy practices. Please review their privacy policies when visiting external links or platforms.

Children’s Data

We do not knowingly collect information from individuals under the age of majority. If you believe we have, please contact us at help@skinklean.co.

Security and Retention of Your Information

While we strive to protect your data, no system is 100% secure. Retention depends on legal, business, and service-related needs.

Your Rights and Choices

Depending on your location, your rights may include:

  • Right to access, delete, or correct your data

  • Right to data portability

  • Right to opt-out of targeted advertising or sale/sharing of your information

  • Right to manage communication preferences

  • Additional rights for residents of the UK or EEA, such as restricting processing or withdrawing consent

To exercise these rights, contact us at help@skinklean.co or visit the Shopify Privacy Portal.

Complaints

If you have a complaint, please contact us. You may also contact your local data protection authority.

International Transfers

We may transfer your personal data outside your country. If required, we use Standard Contractual Clauses to ensure protection.

Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.

Contact

If you have any questions about our privacy practices or this Privacy Policy, you may contact us at:

Skinklean (Skinklean LLC, doing business as Skinklean)

Website: www.skinklean.com

Email: help@skinklean.co

Support Hours: Monday to Friday from 9am - 6pm PST

Business Address: 8 The Green, Suite B, Dover, DE 19901, USA

For the purposes of applicable data protection laws, and unless explicitly stated otherwise, Skinklean (Skinklean LLC) is the data controller of your personal information.